A: Upon placing your order, please allow up to 3 business days to have your order processed. Our fulfilment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our Order Status page to find the real-time update of your shipment. If you did not receive the order tracking number or did not find any updates on our Order Status page after 5 business days, please contact us immediately and we will do all we can to investigate.
A: Our warehouses are located around the world. For domestic orders in the United States, it will normally take 3 to 7 business days. For International orders, please allow up to 30 days.
A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
A: Simply find the product you'd want and click the 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!
A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our refund policy page for complete details. If you have any additional questions that have not been addressed in our FAQ. Please contact us at firstname.lastname@example.org and we will get back to you as soon as possible.
Return, Refund, & Shipping Policy
You can initiate a return for most new and unopened items within 30 days of delivery for a full refund. Note, you must return items in new or unused condition with all original materials included with the shipment.
We must receive your returned items at our processing facility within 45 days of delivery. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.
If you initiate a return after 30 days, we may issue a partial refund* depending on elapsed time and condition of merchandise.
Items return after 30 days
PRIVACY AND SECURITY POLICY
WHAT INFORMATION WE COLLECT
Types of Information We Collect
We Collect Information When